What is a typical wastewater emergency?

  • A basement back up of wastewater.
  • A manhole or clean out that is overflowing.
  • To report an afterhours wastewater emergency, please call 724-836-1551

IF YOU ARE EXPERIENCING A HAZARDOUS EMERGENCY SITUATION PLEASE CALL 911

Frequently Asked Questions - Billing

For customers who have a Garbage Disposal in their kitchen sink, your sewage bill will reflect an additional user charge per month.

Any garbage disposal that is removed, due to malfunction or just the fact that the customer no longer wishes to have one, should be reported to the Authority.  The Authority will then send out an inspector to verify the removal and then the charges will be removed from the customer’s bill.

The reason that all properties are billed, whether occupied or vacant, is that the plant was designed for a certain capacity that is based upon the estimated flow of waste products that are anticipated to be received from either a residential or a business on a monthly basis.  As such, the customer is billed for that capacity which has been reserved on the homeowner’s behalf on a monthly basis. 

All bills are due on the 20th of the month, and will be considered past due after the 20th of each month. A penalty will be charged for past due balances each month if not received in our office by the 20th.

We accept on-line credit card payments and ACH payments.  

The Authority accepts money orders, checks and cash at the Sewer Authority Office, Monday thru Friday from 8:00 am – 4:00 pm.

Checks should be made payable to:  FTMSA or Franklin Township Municipal Sanitary Authority.

If paying by mail, please include your return stub with your payment to ensure proper credit to your account.   Please do not staple your payment to your stub.

Mail to:  FTMSA, 3001 Meadowbrook Rd., Murrysville, PA 15668

Your payment will be posted the date that it is received in our office.